Today I had this actual conversation...
Me: Tech Office, this is Courtney.
Caller: The internet is broken.
Me: No it isn't. What's wrong?
Caller: I keep trying to go to a website and it won't work. I keep getting a page that says "the administrator has blocked this site"
Me: Certain websites are blocked for content. Send me a screen shot and I'll see what's going on.
Caller: Well how do you get to a new website?
Me: In the white bar at the top of the page, type w-w-w-dot-g-o-o-g-l-e-dot-c-o-m
Caller: How do you know everything?
Some days adults baffle me....
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